Terms & Conditions

Welcome to Sanjay Super Market. These Terms & Conditions govern your access to and use of our mobile application, website, and related services. By accessing, browsing, or placing an order through our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our services.

We are committed to providing a reliable and convenient shopping experience while maintaining transparency and fairness for all our customers. Please review the following terms carefully before using our platform.

General Terms

  1. By using this application, you agree to comply with and be bound by these Terms & Conditions.
  2. Product availability, pricing, and promotional offers are subject to change without prior notice.
  3. While we strive to ensure accuracy, product images, descriptions, packaging, specifications, and prices displayed on the app may occasionally differ from the actual product.
  4. All orders are subject to acceptance, product availability, and confirmation by Sanjay Super Market.
  5. We reserve the right to cancel, modify, or refuse any order at our discretion, including cases involving incorrect pricing, stock unavailability, or suspected fraudulent activity.
  6. Delivery timelines provided through the platform are estimates only and may vary due to traffic conditions, weather, operational issues, or other unforeseen circumstances.
  7. Customers are requested to verify all products at the time of delivery or store pickup and report any issues promptly.
  8. Exchange of products is permitted within 2–3 days of purchase only for eligible items and upon presentation of the original bill. Perishable goods, opened products, and items damaged due to customer handling may not qualify for exchange.
  9. Refunds, where applicable, shall be processed in accordance with the store's refund and return policy.
  10. Promotional campaigns, loyalty rewards, discounts, and special offers are subject to their respective terms and may be modified, suspended, or withdrawn without prior notice.
  11. Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.
  12. Any misuse of the application, unauthorized access, fraudulent transactions, or violation of these Terms & Conditions may result in suspension or termination of services without notice.
  13. Sanjay Super Market reserves the right to revise, update, or modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the updated terms.

Dispute Resolution

In the event of any dispute arising from the use of our services, orders, transactions, or interpretation of these Terms & Conditions, the decision of Sanjay Super Market management shall be final and binding to the fullest extent permitted by applicable law.

We encourage customers to review these Terms & Conditions periodically to stay informed about any updates. Our continued goal is to provide a trustworthy, secure, and enjoyable shopping experience for all customers.

Thank You for Shopping with Sanjay Super Market

Your trust is our greatest asset, and we appreciate the opportunity to serve you.